have you gotten yOUR #STICKYEYELINER YET?
A revolutionary new product, the 'easy button' of applying lashes - if you will. Our Sticky Eyeliner will save you a step, the mess, and the annoyance of dealing with traditional lash glue and help you get those lashes on and keep them staying on all day!
SAFE SHOPPING GUARANTEE
When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of the online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
SHIPPING & FREE STANDARD SHIPPING
We offer FREE standard shipping on all U.S. orders over $65 and FREE international shipping on orders over $150. Most orders ship within 1 to 2 business days. Upon shipment, you will receive an email with your tracking information and estimated delivery date.
LOST/STOLEN PACKAGES + MISSING MAIL
Once a package shows a 'DELIVERED' status through the tracking information we are not responsible for refunding or sending out another order. It is your responsibility to make sure you input the correct shipping address. If you know you have problems getting mail to your residence then you need to alert the Postal Service to hold your mail at the post office so you can pick it up personally.
If your order is lost in transit then we will gladly replace it for you but a claim must be filed with USPS. You can file a missing package claim with them via this link:
https://www.usps.com/help/missing-mail.htm
INTERNATIONAL SHIPPING
We ship to lots of places around the world – just select your country at checkout. Please note that there are a few restricted products, and select locations may receive shipments in 3-5 days.
While beauty has no borders, International Orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. When ordering from NeloCosmetics.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Nelo Cosmetics Inc. does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
RETURNS/EXCHANGES
All sales are final. With the exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo with the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
ORDER CANCELLATIONS
Order cancellation requests will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched. Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or canceled.
ORDER CONFIRMATION
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information.
Orders are processed in 1-3 business days. Most orders ship within 1 to 2 business days (excluding holidays and weekends.) Once your order has shipped you will receive an order confirmation via email with tracking information. If you place an order on Facebook or Instagram directly, the tracking number will update on those order pages.
I need to change my order or change my address, how can I do that?
Unfortunately, our orders process very quickly once they’ve been submitted, so we are unable to make changes once your order is in our system. To correct any errors with your order or your address information, we recommend contacting our customer care department via info@nelocosmetics.com to request a cancellation. If your order has not been processed, the order can be canceled and a new one can be placed. If the order has been processed, unfortunately, the order will ship as is and cannot be modified.
Can I return or exchange a product once I receive it?
ALL SALES ARE FINAL. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo of the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
If you did not request a cancellation, there was a discrepancy with the billing or shipping information provided at the time of purchase, or your order was canceled for your protection, as the payment information provided did not match the payment source. Please make sure to contact your financial institution to confirm or update your payment details before placing a new order.
What are the eyelashes made of?
All of our premium lashes are cruelty-free and hypo-allergenic. Our Faux Mink lashes are made of high quality, soft and shiny silk or synthetic fibers to give the most naturally dramatic to natural lash look possible!
How many times can the eyelashes be used?
Our lashes are individually handcrafted and made to last through multiple wears of 15 – 25 times on average, 25+ if well maintained. (TIP: Whenever you “undress” your eyes, remember to (1) gently remove the glue from your false lashes with makeup remover and (2) place them back in their tray to maintain their natural shape.) Great lashes are definitely an investment worth taking!
How do I care for my false lashes?
Nelo Cosmetics products are made for multiple uses, but to ensure the longevity of your lashes, make sure to have a regular maintenance routine for your lashes. Glue and old makeup can build up and make your lashes look worn out and old, so follow these steps to provide the proper care your lashes deserve. After removing your lashes from your eyes, getting rid of the old glue is important. Hold the lash by the base, and pull the glue off gently using either your fingers or a pair of tweezers. The glue usually comes off in one try. If this is not the case, a few gentle pulls will do the trick. Keep your lashes safe by storing them in their original tray. By doing so, your lashes will look fabulous for re-wear.
Can I apply mascara to my false lashes?
Applying mascara to your false lashes is optional and not recommended as it can shorten the lifespan of your lashes. However, adding mascara gives you a more dramatic effect.
SEE WHAT OUR CUSTOMERS HAVE TO SAY
As a makeup artist and actress, I have experimented with many lash glues over the years. The sticky liner is without a doubt the best. Easy to apply, no need to wait and blow on it, and lashes will not budge until you choose to remove them! Under hot lights, sweat etc. the best.
used to have the hardest time applying false lashes. I would stick the lashes on unevenly or it got messy with the glue. With this Nelo liner, my lash application guides are already on my eyelid! I was able to lay it perfectly! As well, the dark liner was already there to camouflage any gaps. AND It even held up with me crying from laughter! It's a winner for me!
I was really excited to get my sticky eyeliner.I have never been successful putting my own fake eyelashes, so I was really eager to give this a try because it looked very easy by the videos I watched. I have to say IT WORKS!! it was so easy to do. The eyeliner just works like a regular liquid eyeliner, I used Ardell eye lashes which I got at the pharmacy and they stick so easily!! it took me like 2 minutes!! I couldn't believe it! also I took it off with my regular Estee Lauder makeup remover with not problem. The eyelashes also were easy to remove. Definitely buying again!
I absolutely love these. I am definitely a beginner when it comes to putting lashes on thou. So it's a little tough. But these are absolutely beautiful
I love how easy and mess free this eyeliner is. Holds lashes on so well.
I absolutely love this. Easy to use and holds over night!
Skeptical but hopefull and the product delivered! At last, a product that works. And not only that, but I will be able to use the bad lashes that I’ve bought in hopes of a hood product. Thank you!!!
Nelo Sticky Eyeliner is the easiest glue for lashes, and I've tried many! The clear is my favorite as I can use my brown eyeliner then apply the clear over. The black is really good and lashes stick well also, but it's a little harsh on me. Honestly, a couple of coats of the Sticky Eyeliner glue applied near my lash line, then place and press the lashes down and that's about it. Easy peasy!! They are also easy to remove and eye make-up remover easily takes away the glue. I highly recommend, especially if you're a novice like me.
LOVE this eyeliner glue!
Would like to see some specials sometimes 2for 1 maybe ? By2 get 1 free maybe??
So easy to apply and lasts a long time. It's the best I've tried.
Used lashes that were used before so it didn’t take the way I would have liked however put more sticky eyeliner on & voila lashes stayed
Best sellers
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STICKY EYELINER
Regular price $28.99
APPLY YOUR LASHES IN SECONDS WITHOUT GLUE, MAGNETS, OR FUSS!
✅ NO MESSY GLUE OR HEAVY MAGNETS
✅ EASY APPLICATION
✅ COMPATIBLE WITH ANY STRIP LASH ON THE MARKET!
✅ LASHES ATTACH IN SECONDS
✅ INCREASE THE LONGEVITY OF YOUR LASHES
✅ 2 SHADES TO CHOOSE FROM - CLEAR OR BLACK
✅ LOOKS LIKE EYELINER WORKS LIKE GLUE
✅ WIND/WATER RESISTANT - HOLDS YOUR LASHES ALL DAY
Your search for the perfect lash adhesive ends here. NELO COSMETICS Sticky Eyeliner is quick and easy to apply. Allows you to achieve fuller, thicker, gorgeous looking lashes in an instant.
NO GLUE, NO MESS, LESS STRESS!
No more messing around with smelly eyelash glue that ends up everywhere or lashes that start lifting off at the ends and don't sit right. You know the story girls! You get fed up and ditch them! Streamline your makeup routine with this incredibly convenient formula! Because the adhesive won't clump up on your lashes, your lashes will last even longer! The lashes just attach right on for a lightweight, comfortable, 12-hour fit. It really IS as easy as that.
✅ NO Mess Formula - Felt tip pen
✅ EASY Application
✅ NO Cruelty + LATEX FREE + VEGAN Friendly
✅ REMOVES easily with Makeup Remover
✅ LOOKS like EYELINER - WORKS like GLUE
✅ CLEAR Liner Pen for those who don't wear eyeliner
✅ WATERPROOF - Holds your lashes ALL DAY!
HOW TO APPLY
- Shake well
- Starting with one eye, apply Nelo Cosmetics STICKY EYELINER along your natural lash line, just like a regular eyeliner. Note: When using our CLEAR STICKY EYELINER, if you want to use your regular eyeliner apply it over this product, not under it.
- Before the liner has a chance to dry on your eyelid, immediately apply your favorite NELO COSMETICS lashes (or any lash on the market) along the STICKY EYELINER line. Gently press the lash band against the eyelid to set the lash strip in place. Repeat on your other eye.
- As needed, clean the felt-tip with a lint-free cloth and/or makeup remover to remove any makeup residue.
- Nelo Cosmetics STICKY EYELINER is formulated to last all-day
- Line your lid generously, with as much STICKY EYELINER as needed to create a sufficient base for the width and length of the lash band you will secure to it.
- Remove it with your favorite oil-based eye makeup remover!
WHY YOU'LL LOVE OUR LINER
✅ QUICK AND EASY - no glue, no magnets, no mess, no costly or damaging extensions. NELO Cosmetics Sticky Eyeliner makes wearing lashes fuss-free, mess-free, and stress-free.
✅ LONG LASTING - waterproof, wind-proof, and smudge-proof for all-day wear
✅ Choose CLEAR LINER or BLACK LINER
✅ 100% VEGAN and CRUELTY-FREE
✅ STRONGHOLD - durable strength to last the whole day
✅ SUITABLE FOR SENSITIVE EYES - no glue or latex means no allergies or runny eyes
✅ COMPATIBLE WITH ANY STRIP LASHES ON THE MARKET - won't need to purchase magnetic lashes or special magnetized eyeliner used ONLY with specific lashes
✅ LENGTHEN THE LONGEVITY OF YOUR LASHES - no messy or clumpy glue means your lashes will last you well over 30 uses!
SAFE SHOPPING GUARANTEE
When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of the online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
SHIPPING & FREE STANDARD SHIPPING
We offer FREE standard shipping on all U.S. orders over $65 and FREE international shipping on orders over $150. Most orders ship within 1 to 2 business days. Upon shipment, you will receive an email with your tracking information and estimated delivery date.
LOST/STOLEN PACKAGES + MISSING MAIL
Once a package shows a 'DELIVERED' status through the tracking information we are not responsible for refunding or sending out another order. It is your responsibility to make sure you input the correct shipping address. If you know you have problems getting mail to your residence then you need to alert the Postal Service to hold your mail at the post office so you can pick it up personally.
If your order is lost in transit then we will gladly replace it for you but a claim must be filed with USPS. You can file a missing package claim with them via this link:
https://www.usps.com/help/missing-mail.htm
INTERNATIONAL SHIPPING
We ship to lots of places around the world – just select your country at checkout. Please note that there are a few restricted products, and select locations may receive shipments in 3-5 days.
While beauty has no borders, International Orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. When ordering from NeloCosmetics.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Nelo Cosmetics Inc. does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
RETURNS/EXCHANGES
All sales are final. With the exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo with the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
ORDER CANCELLATIONS
Order cancellation requests will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched. Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or canceled.
ORDER CONFIRMATION
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information.
Orders are processed in 1-3 business days. Most orders ship within 1 to 2 business days (excluding holidays and weekends.) Once your order has shipped you will receive an order confirmation via email with tracking information. If you place an order on Facebook or Instagram directly, the tracking number will update on those order pages.
I need to change my order or change my address, how can I do that?
Unfortunately, our orders process very quickly once they’ve been submitted, so we are unable to make changes once your order is in our system. To correct any errors with your order or your address information, we recommend contacting our customer care department via info@nelocosmetics.com to request a cancellation. If your order has not been processed, the order can be canceled and a new one can be placed. If the order has been processed, unfortunately, the order will ship as is and cannot be modified.
Can I return or exchange a product once I receive it?
ALL SALES ARE FINAL. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo of the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
If you did not request a cancellation, there was a discrepancy with the billing or shipping information provided at the time of purchase, or your order was canceled for your protection, as the payment information provided did not match the payment source. Please make sure to contact your financial institution to confirm or update your payment details before placing a new order.
What are the eyelashes made of?
All of our premium lashes are cruelty-free and hypo-allergenic. Our Faux Mink lashes are made of high quality, soft and shiny silk or synthetic fibers to give the most naturally dramatic to natural lash look possible!
How many times can the eyelashes be used?
Our lashes are individually handcrafted and made to last through multiple wears of 15 – 25 times on average, 25+ if well maintained. (TIP: Whenever you “undress” your eyes, remember to (1) gently remove the glue from your false lashes with makeup remover and (2) place them back in their tray to maintain their natural shape.) Great lashes are definitely an investment worth taking!
How do I care for my false lashes?
Nelo Cosmetics products are made for multiple uses, but to ensure the longevity of your lashes, make sure to have a regular maintenance routine for your lashes. Glue and old makeup can build up and make your lashes look worn out and old, so follow these steps to provide the proper care your lashes deserve. After removing your lashes from your eyes, getting rid of the old glue is important. Hold the lash by the base, and pull the glue off gently using either your fingers or a pair of tweezers. The glue usually comes off in one try. If this is not the case, a few gentle pulls will do the trick. Keep your lashes safe by storing them in their original tray. By doing so, your lashes will look fabulous for re-wear.
Can I apply mascara to my false lashes?
Applying mascara to your false lashes is optional and not recommended as it can shorten the lifespan of your lashes. However, adding mascara gives you a more dramatic effect.
Pearl
Regular price $28.99
Nelo's personal favorite lash style. When you're looking for a lash that's not too dense and not too lite, not too long but not too short, not too dramatic but not too natural - Pearl is the lash for you. Handcrafted and secured on a flexible and comfortable cotton band, Pearl is a lash that should be in every lash collection.
Length: 16mm
Style: Round
Uses: 20+
Hand Crafted
Cotton Band
SAFE SHOPPING GUARANTEE
When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of the online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
SHIPPING & FREE STANDARD SHIPPING
We offer FREE standard shipping on all U.S. orders over $65 and FREE international shipping on orders over $150. Most orders ship within 1 to 2 business days. Upon shipment, you will receive an email with your tracking information and estimated delivery date.
LOST/STOLEN PACKAGES + MISSING MAIL
Once a package shows a 'DELIVERED' status through the tracking information we are not responsible for refunding or sending out another order. It is your responsibility to make sure you input the correct shipping address. If you know you have problems getting mail to your residence then you need to alert the Postal Service to hold your mail at the post office so you can pick it up personally.
If your order is lost in transit then we will gladly replace it for you but a claim must be filed with USPS. You can file a missing package claim with them via this link:
https://www.usps.com/help/missing-mail.htm
INTERNATIONAL SHIPPING
We ship to lots of places around the world – just select your country at checkout. Please note that there are a few restricted products, and select locations may receive shipments in 3-5 days.
While beauty has no borders, International Orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. When ordering from NeloCosmetics.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Nelo Cosmetics Inc. does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
RETURNS/EXCHANGES
All sales are final. With the exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo with the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
ORDER CANCELLATIONS
Order cancellation requests will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched. Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or canceled.
ORDER CONFIRMATION
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information.
Orders are processed in 1-3 business days. Most orders ship within 1 to 2 business days (excluding holidays and weekends.) Once your order has shipped you will receive an order confirmation via email with tracking information. If you place an order on Facebook or Instagram directly, the tracking number will update on those order pages.
I need to change my order or change my address, how can I do that?
Unfortunately, our orders process very quickly once they’ve been submitted, so we are unable to make changes once your order is in our system. To correct any errors with your order or your address information, we recommend contacting our customer care department via info@nelocosmetics.com to request a cancellation. If your order has not been processed, the order can be canceled and a new one can be placed. If the order has been processed, unfortunately, the order will ship as is and cannot be modified.
Can I return or exchange a product once I receive it?
ALL SALES ARE FINAL. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo of the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
If you did not request a cancellation, there was a discrepancy with the billing or shipping information provided at the time of purchase, or your order was canceled for your protection, as the payment information provided did not match the payment source. Please make sure to contact your financial institution to confirm or update your payment details before placing a new order.
What are the eyelashes made of?
All of our premium lashes are cruelty-free and hypo-allergenic. Our Faux Mink lashes are made of high quality, soft and shiny silk or synthetic fibers to give the most naturally dramatic to natural lash look possible!
How many times can the eyelashes be used?
Our lashes are individually handcrafted and made to last through multiple wears of 15 – 25 times on average, 25+ if well maintained. (TIP: Whenever you “undress” your eyes, remember to (1) gently remove the glue from your false lashes with makeup remover and (2) place them back in their tray to maintain their natural shape.) Great lashes are definitely an investment worth taking!
How do I care for my false lashes?
Nelo Cosmetics products are made for multiple uses, but to ensure the longevity of your lashes, make sure to have a regular maintenance routine for your lashes. Glue and old makeup can build up and make your lashes look worn out and old, so follow these steps to provide the proper care your lashes deserve. After removing your lashes from your eyes, getting rid of the old glue is important. Hold the lash by the base, and pull the glue off gently using either your fingers or a pair of tweezers. The glue usually comes off in one try. If this is not the case, a few gentle pulls will do the trick. Keep your lashes safe by storing them in their original tray. By doing so, your lashes will look fabulous for re-wear.
Can I apply mascara to my false lashes?
Applying mascara to your false lashes is optional and not recommended as it can shorten the lifespan of your lashes. However, adding mascara gives you a more dramatic effect.
DIAMOND
Regular price $28.99
Do you need a dramatic lush lash in your collection? Diamond is the one for you. The gem of our lash collections. Diamond sits on a lightweight and comfortable cotton band with dense criss crossing hairs.
Length: 16mm
Style: Round
Uses: 20+
Hand crafted
Cotton band
SAFE SHOPPING GUARANTEE
When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of the online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
SHIPPING & FREE STANDARD SHIPPING
We offer FREE standard shipping on all U.S. orders over $65 and FREE international shipping on orders over $150. Most orders ship within 1 to 2 business days. Upon shipment, you will receive an email with your tracking information and estimated delivery date.
LOST/STOLEN PACKAGES + MISSING MAIL
Once a package shows a 'DELIVERED' status through the tracking information we are not responsible for refunding or sending out another order. It is your responsibility to make sure you input the correct shipping address. If you know you have problems getting mail to your residence then you need to alert the Postal Service to hold your mail at the post office so you can pick it up personally.
If your order is lost in transit then we will gladly replace it for you but a claim must be filed with USPS. You can file a missing package claim with them via this link:
https://www.usps.com/help/missing-mail.htm
INTERNATIONAL SHIPPING
We ship to lots of places around the world – just select your country at checkout. Please note that there are a few restricted products, and select locations may receive shipments in 3-5 days.
While beauty has no borders, International Orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. When ordering from NeloCosmetics.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Nelo Cosmetics Inc. does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
RETURNS/EXCHANGES
All sales are final. With the exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo with the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
ORDER CANCELLATIONS
Order cancellation requests will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched. Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or canceled.
ORDER CONFIRMATION
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information.
Orders are processed in 1-3 business days. Most orders ship within 1 to 2 business days (excluding holidays and weekends.) Once your order has shipped you will receive an order confirmation via email with tracking information. If you place an order on Facebook or Instagram directly, the tracking number will update on those order pages.
I need to change my order or change my address, how can I do that?
Unfortunately, our orders process very quickly once they’ve been submitted, so we are unable to make changes once your order is in our system. To correct any errors with your order or your address information, we recommend contacting our customer care department via info@nelocosmetics.com to request a cancellation. If your order has not been processed, the order can be canceled and a new one can be placed. If the order has been processed, unfortunately, the order will ship as is and cannot be modified.
Can I return or exchange a product once I receive it?
ALL SALES ARE FINAL. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo of the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
If you did not request a cancellation, there was a discrepancy with the billing or shipping information provided at the time of purchase, or your order was canceled for your protection, as the payment information provided did not match the payment source. Please make sure to contact your financial institution to confirm or update your payment details before placing a new order.
What are the eyelashes made of?
All of our premium lashes are cruelty-free and hypo-allergenic. Our Faux Mink lashes are made of high quality, soft and shiny silk or synthetic fibers to give the most naturally dramatic to natural lash look possible!
How many times can the eyelashes be used?
Our lashes are individually handcrafted and made to last through multiple wears of 15 – 25 times on average, 25+ if well maintained. (TIP: Whenever you “undress” your eyes, remember to (1) gently remove the glue from your false lashes with makeup remover and (2) place them back in their tray to maintain their natural shape.) Great lashes are definitely an investment worth taking!
How do I care for my false lashes?
Nelo Cosmetics products are made for multiple uses, but to ensure the longevity of your lashes, make sure to have a regular maintenance routine for your lashes. Glue and old makeup can build up and make your lashes look worn out and old, so follow these steps to provide the proper care your lashes deserve. After removing your lashes from your eyes, getting rid of the old glue is important. Hold the lash by the base, and pull the glue off gently using either your fingers or a pair of tweezers. The glue usually comes off in one try. If this is not the case, a few gentle pulls will do the trick. Keep your lashes safe by storing them in their original tray. By doing so, your lashes will look fabulous for re-wear.
Can I apply mascara to my false lashes?
Applying mascara to your false lashes is optional and not recommended as it can shorten the lifespan of your lashes. However, adding mascara gives you a more dramatic effect.
RUBY
Regular price $28.99
Are you looking for the perfect wispy cat eye? Look no further, Ruby is the lash for you. She is medium in length and sits on a comfortable cotton band. Hand crafted with balanced lash lengths to create a soft cat eye flare.
Length: 10mm-15mm
Style: Cat Eye
Uses: 20+
Hand Crafted
Cotton Band
SAFE SHOPPING GUARANTEE
When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of the online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
SHIPPING & FREE STANDARD SHIPPING
We offer FREE standard shipping on all U.S. orders over $65 and FREE international shipping on orders over $150. Most orders ship within 1 to 2 business days. Upon shipment, you will receive an email with your tracking information and estimated delivery date.
LOST/STOLEN PACKAGES + MISSING MAIL
Once a package shows a 'DELIVERED' status through the tracking information we are not responsible for refunding or sending out another order. It is your responsibility to make sure you input the correct shipping address. If you know you have problems getting mail to your residence then you need to alert the Postal Service to hold your mail at the post office so you can pick it up personally.
If your order is lost in transit then we will gladly replace it for you but a claim must be filed with USPS. You can file a missing package claim with them via this link:
https://www.usps.com/help/missing-mail.htm
INTERNATIONAL SHIPPING
We ship to lots of places around the world – just select your country at checkout. Please note that there are a few restricted products, and select locations may receive shipments in 3-5 days.
While beauty has no borders, International Orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. When ordering from NeloCosmetics.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Nelo Cosmetics Inc. does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
RETURNS/EXCHANGES
All sales are final. With the exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo with the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
ORDER CANCELLATIONS
Order cancellation requests will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched. Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or canceled.
ORDER CONFIRMATION
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information.
Orders are processed in 1-3 business days. Most orders ship within 1 to 2 business days (excluding holidays and weekends.) Once your order has shipped you will receive an order confirmation via email with tracking information. If you place an order on Facebook or Instagram directly, the tracking number will update on those order pages.
I need to change my order or change my address, how can I do that?
Unfortunately, our orders process very quickly once they’ve been submitted, so we are unable to make changes once your order is in our system. To correct any errors with your order or your address information, we recommend contacting our customer care department via info@nelocosmetics.com to request a cancellation. If your order has not been processed, the order can be canceled and a new one can be placed. If the order has been processed, unfortunately, the order will ship as is and cannot be modified.
Can I return or exchange a product once I receive it?
ALL SALES ARE FINAL. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo of the damaged good to us at info@nelocosmetics.com with the subject line: DAMAGED, and include your order number. Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items. Damages from shipping will need to be reviewed and we cannot guarantee this will resort to the replacement of the product. We do not accept any exchanges for any products.
If you did not request a cancellation, there was a discrepancy with the billing or shipping information provided at the time of purchase, or your order was canceled for your protection, as the payment information provided did not match the payment source. Please make sure to contact your financial institution to confirm or update your payment details before placing a new order.
What are the eyelashes made of?
All of our premium lashes are cruelty-free and hypo-allergenic. Our Faux Mink lashes are made of high quality, soft and shiny silk or synthetic fibers to give the most naturally dramatic to natural lash look possible!
How many times can the eyelashes be used?
Our lashes are individually handcrafted and made to last through multiple wears of 15 – 25 times on average, 25+ if well maintained. (TIP: Whenever you “undress” your eyes, remember to (1) gently remove the glue from your false lashes with makeup remover and (2) place them back in their tray to maintain their natural shape.) Great lashes are definitely an investment worth taking!
How do I care for my false lashes?
Nelo Cosmetics products are made for multiple uses, but to ensure the longevity of your lashes, make sure to have a regular maintenance routine for your lashes. Glue and old makeup can build up and make your lashes look worn out and old, so follow these steps to provide the proper care your lashes deserve. After removing your lashes from your eyes, getting rid of the old glue is important. Hold the lash by the base, and pull the glue off gently using either your fingers or a pair of tweezers. The glue usually comes off in one try. If this is not the case, a few gentle pulls will do the trick. Keep your lashes safe by storing them in their original tray. By doing so, your lashes will look fabulous for re-wear.
Can I apply mascara to my false lashes?
Applying mascara to your false lashes is optional and not recommended as it can shorten the lifespan of your lashes. However, adding mascara gives you a more dramatic effect.
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Testimonials
"I love Nelo eyeliner and lashes! They peel off easily without irritation to the eyelid. The eyelash selection is gorgeous. I have 4 sets now and have been enjoying Nelo for close to a year. No problems with adherence or eyelid irritation!"
Laura Cuevas![]()
"This is what I use everyday to put on my eyelashes. It's amazingly perfect cuz it lasts all day!! And no one is paying me to say this. I honestly recommend this product!!"
Kristi Albertus![]()
"Love this adhesive!!! Way easier to remove when I’m ready to take lashes off and keeps lashes on perfect all day."
Melissa Corporon![]()
"Love this glue. I put my lashes on at 5:30 in the morning and they finally come off about 6:00pm. I never have to worry about lifting or doing any retouches."
Iraida Ortiz-Davis![]()
"I tried NELO for the first time today and put lashes on myself first time ever. They look great! Great stuff. Been on all day. Still there. I am happy with this liner!"
Gigi Kenney Pullin![]()
"This works! I just bought it in black, going to get the clear also. Of course, I was assuming it was a joke, to my surprise it actually worked just like the video. The key is to put your lashes on immediately after you put the liner on!! They remove very easily without taking off my lashes, pretty nice."
Amanda Koonce Foret![]()
"I got this it is the best thing ever. My eyelashes go on SOOO good and you have eyeliner. I USED BLACK"
Darlene Humphreys![]()
"This is the best adhesive I've ever tried. I don't have natural lashes, but with this eyeliner adhesive, I can wear artificial lashes with no worries! Will absolutely purchase more!"
Susan Diedrick![]()
"I bought it twice, love this eyeliner, easy, fast and holds well."
Julia Hunter![]()
